How To Access Your Online Account

Dear PPM Residents

Planned Property Management is pleased to offer a way for you to access your account information online at your
convenience.

How To Create And Access Your Account

To create a new account go to: “Pay Rent Online”

Step 1: On the Resident Login screen, click Create New Account.
Step 2: Enter your account number
Step 3:  Enter the e-mail address we have on file for the primary tenant. The first name on this letter is the primary tenant. *If you cannot create an online account, your email address may not match our records. If this is the case, please contact the management office to update your information.
Step 4: Create a username and password and click continue.
Step 5: If you are paying for your apartment and parking or storage you must set up a user name and password for each account number. The account numbers are also on your billing statements.

While logged into Resident Web Access, click the tabs at the top of the page to:

  • View your open charges
  • Display your transaction history
  • Make a payment
  • Change your password and update personal information
  • Create a new service ticket (for emergencies, please call our office)

If you have any questions about Resident Web Access, please do not hesitate to call our office at 312-239-3484 or email us at billing@ppmapartments.com.

Sincerely,
Planned Property Management

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